FAQ

FAQ

Frequently Asked Questions

Find here the answers to the most frequent questions about Dynace products, their use, delivery, ordering, and partnership.

Products

General Information

Are Dynace products natural?

Our supplements are formulated from carefully selected ingredients, with a holistic approach to well-being and body balance.

What is the €58 price for?

The price has been adjusted to €58 to include administrative, website, banking, and customs clearance fees.

Usage

Instructions for Use

How to use the products?

Usage instructions are indicated on each product. It is important to follow the directions on the label.

Can they be taken daily?

Yes, in compliance with the recommendations indicated on the product. If in doubt, consult a healthcare professional.

Quality and Safety

Compliance and Precautions

Where are the products manufactured?

Dynace products are manufactured in Malaysia in certified facilities that meet international quality standards.

Are the products safe?

They are designed according to strict quality standards. In case of medical treatment, pregnancy, breastfeeding, or specific situations, it is recommended to seek advice from a healthcare professional.

Delivery

Timeframes and Destinations

What are the delivery times?

Orders are generally shipped within 5 to 10 business days, depending on the destination and transport times.

Do you deliver internationally?

Yes, we deliver to several countries. Some European countries or specific destinations may require a particular rate or timeframe.

Order

Payment and Security

What payment methods are accepted?

Payments are made via secure solutions available at the time of order.

Is payment secure?

Yes, all transactions are protected by appropriate security protocols.

Returns

Withdrawal and Returns

Can I return a product?

Returns are possible under certain conditions. The product must be unopened and untampered. For any request, please contact customer service.

Partnership

Become a Partner

How to become a Dynace partner?

Simply fill out the dedicated form on the "Become a Partner" page. Contact will then be made.

Are there any benefits to joining Dynace?

Joining Dynace provides access to support, an engaged community, and development opportunities.

For any unanswered questions, our team can be reached by email at contact@dynacefrance.com or via WhatsApp at +33 7 75 75 17 91 or +33 7 45 80 45 88, to provide you with a quick and personalized response.