Personal data collected on this site is processed by DYNAMIC FOOD EI, operating under the trade name DYNACE FRANCE.

For any questions regarding data protection, you can contact us at contact@dynacefrance.com.

We may collect the following data when you use the site:

• First name, last name, postal address, email, and phone number.
• Order and delivery information.
• Purchase history and exchanges with customer service.
• Technical browsing information and cookies.
• Dynace ID and Dynace username.
• Dynace sponsor ID and Dynace sponsor name.

The collected data is used for:

• Managing orders, payments, and delivery.
• Ensuring customer service and follow-up on requests.
• Preventing fraud and securing transactions.
• Complying with legal, accounting, and tax obligations.
• Improving site functionality and measuring audience.

Data processing is based, depending on the case, on:

• The performance of a contract or pre-contractual measures.
• Compliance with a legal obligation.
• The legitimate interest of the company, particularly for security and fraud prevention.
• Consent, when required for certain cookies or marketing communications.

Data is kept for a limited period:

• Order data: for the duration necessary for processing, then for applicable legal obligations.
• Customer data: for the duration of the commercial relationship and the legal retention period.
• Browsing data: for the duration necessary for the operation and analysis of the site.

Data may be transmitted only to providers necessary for the operation of the service:

• E-commerce platform and host.
• Payment providers.
• Carriers and logistics services.
• Technical providers and communication tools.

Some technical providers may process data outside the European Union. In such cases, we ensure that appropriate safeguards are in place, in accordance with applicable regulations.

In accordance with applicable regulations, you notably have the following rights:

• Right to access your data.
• Right to rectification.
• Right to erasure.
• Right to object to and restrict processing.
• Right to data portability, where applicable.
• Right to withdraw your consent at any time for processing based on it.

The site may use cookies and trackers to ensure its proper functioning, measure audience, and, where applicable, personalize your experience.

You can manage your preferences via the consent banner or via your browser settings.

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.

This privacy policy may be updated at any time to reflect legal, technical, or organizational changes.